privacy policy
Last updated: April 18, 2026
This Privacy Policy explains how Derschutze collects, uses, shares, and protects information when you visit our website, place an order, contact customer support, subscribe to email marketing, or interact with our online store.
information we collect
Derschutze may collect information you provide directly, information related to your order, and limited technical information collected when you use the website.
- Contact details, such as your name, email address, billing address, and shipping address.
- Order details, such as purchased items, order number, transaction details, and customer service messages.
- Account information, if you create or use a customer account.
- Website usage information, such as pages viewed, device type, browser type, and general interaction data.
- Marketing preferences, such as whether you subscribe to Derschutze emails.
how we use information
Derschutze uses customer information to operate the store, process purchases, communicate with customers, improve the website, and provide support.
- To process and fulfill orders.
- To send order confirmations, updates, and customer service replies.
- To review returns, exchanges, and product questions.
- To help prevent fraud, abuse, or unauthorized activity.
- To improve website performance, customer experience, and store functionality.
- To send marketing emails when you have subscribed or otherwise permitted us to do so.
order processing
When you place an order with Derschutze, we use the information you provide to confirm your purchase, process payment, prepare your order, arrange delivery, and respond to order-related questions. We may also use your order information to handle returns, exchanges, damaged item reports, and other post-purchase support requests.
payment information
Payments may be processed through PayPal, Stripe, and credit card payment services. Derschutze does not use this policy to claim that we store full payment card numbers. Payment information is handled by the applicable payment processor so your transaction can be completed securely.
cookies and analytics
Derschutze uses cookies and analytics tracking to support website functionality, understand how visitors use the store, remember preferences, improve performance, and help measure the effectiveness of online shopping experiences.
Cookies may collect information such as device type, browser information, pages visited, session activity, and general website interaction data. You can usually adjust cookie settings through your browser, but disabling some cookies may affect how the website works.
email marketing
If you subscribe to Derschutze email marketing, we may use your email address to send updates, product messages, promotional content, and store communications. You can unsubscribe from marketing emails by using the unsubscribe link included in the email or by contacting us.
service providers
Derschutze may share necessary information with service providers that help operate the store, process payments, fulfill orders, provide customer support, send emails, analyze website activity, or maintain website functionality.
These service providers are only given information needed to perform their services and are not intended to use customer information for unrelated purposes.
data security
Derschutze takes reasonable steps to protect customer information from unauthorized access, loss, misuse, or disclosure. However, no website, online store, payment system, or electronic transmission method can be guaranteed to be completely secure.
data retention
Derschutze keeps personal information for as long as reasonably needed to provide services, process orders, maintain business records, resolve disputes, prevent fraud, comply with applicable obligations, and support customer service requests.
customer privacy rights
Depending on where you live, you may have rights related to your personal information. These rights may include requesting access to your information, asking for corrections, requesting deletion, limiting certain uses, or opting out of marketing communications.
To submit a privacy-related request, contact Derschutze at [email protected]. We may ask for information needed to verify your request before taking action.
children’s privacy
Derschutze is not intended for children. We do not knowingly collect personal information from children. If you believe a child has provided personal information to Derschutze, please contact us so we can review the request.
international users
If you access Derschutze from outside the country where our store systems or service providers operate, your information may be processed in locations different from your own. By using the website, placing an order, or contacting us, you understand that information may be handled in connection with store operations and service providers.
policy updates
Derschutze may update this Privacy Policy from time to time to reflect changes in store operations, website functionality, legal requirements, or privacy practices. The updated version will be posted on this page with a revised “Last updated” date.
contact
If you have questions about this Privacy Policy or how Derschutze handles personal information, please contact us at [email protected].
Thank you for taking the time to review the Derschutze Privacy Policy.
